Terms and Conditions

 

A.- FIELD-CONTRACT
These terms and conditions apply to the sale of all products Livingwall  (the seller) by phone, mail or through its virtual store located on the website www.acuariosdepared.com or www.livingwall.es in their points Sales in store for users, businesses, professionals, consumers, or final recipient (the user), on orders within the Spanish territory (excluding the Canary and Balearic islands) and outside it and agreeing upon specific request shipping costs if it is within the European community. The use by the user of outlets of the supposed seller, in any event, the accession of these general conditions of recruitment in the version published by the seller, at the time the call order, which is available to customers on the website www.acuariuosdepred.com and www.livingwall.es. To do this, you will read carefully the general conditions before proceeding to make an application for order. Thus, if the user through the website, shopping cart, choosing the option: I have read and accept the general conditions, it follows that the user fully understands and accepts. On the other hand, if the user does not accept these Terms and Conditions of Employment, will conclude the transaction and not involve the assumption of any obligation by the user. Once an application for order through the website, the user will receive an email confirming that the request for Checkout has been sent correctly.

B.- FORM OF PAYMENT, PRICE, DELIBERY, AVAILABILITY AND RETURNS OF PRODUCTS.

Mode of payment
All purchases arising from the acceptance by the seller of an application for order can be paid in the following ways:
- Transfer-income or bank account provided by the seller.
- Paypal (could have an aditional charge)

- By credit cards, if so mentioned and available in the online shop. The user, if desired, may pay their purchase in advance, when sending the application for order, with credit cards most commonly specified in the basket. In this case you agree that the bank that operates the payment gateway included in the forms of payment from the website www.livingwall.es, load your card in advance the amount indicated in the basket. The user can choose to pay by credit card off-line by providing your credit card details after obtaining the acceptance of the order. In that case charging credit card will take place at the time of the firm order. For security reasons, in the case of credit card payment, the seller may ask the user to forward copies of their identity documents or other records attesting to the identity of the user. The seller reserves the right not to accept payment by credit card can override the request of order, if it were assured that the buyer is not the holder of the credit card provided and if after having warned the user not I would like access to use another method of payment. The user can cancel any request ordering before finally confirming their purchase order.


Prices 
Prices shown on the screen in each product will be denominated in Euros and include VAT (value added tax). In the shopping cart appears to pay the amount corresponding to the VAT and product apart is indicated with and without taxes, the total amount of the product plus shipping and mode of payment, which may apply. The seller reserves the right to make, at any time and without notice, the changes it deems appropriate, may update daily products and prices depending on the market. The price applies to the application requested by the user which will consist of at the time accept the general conditions of contract. Once confirmed the order, the seller reserves the right to alert the user of any error in the price of this order, taking the power user to cancel his application asked if the final price becomes very different from that initially indicated recover where appropriate, the amount paid and offering potential alternatives that satisfy the customer. The shipping costs to destinations other than the peninsula, vary depending on the volume having articles included in the request and asked for specific requirements for international shipments. In this case, contact the customer service of the seller, before ordering, through the mail or by telephone at info@livingwall.es phone
639 256 753.

Availability and delivery 
Once payment for the order, if the requested items are available, orders will come from stock from the seller to the delivery address that the user indicates, within approximately 3 to 8 business days. If the user did not receive the order within approximately 10 working days for the Iberian peninsula from the date of departure from the warehouse, please contact the seller via telephone 639 256 753 or e-mail info@livingwall.es and the seller will make every effort to meet the deadline between. Shipments will be conducted mostly through the services of a company specialized division. On orders of more than one item shipping costs will always be computed by one to one article. Under certain circumstances, if demand for a commodity is very high, it may not be available at the time of the application requested. The staff of customer service from the seller, inform the user of non-availability of the product as soon as possible.

 


Return and withdrawal or revocation
The user can exercise their right to repent and return any product following the rules in force in distance selling. From this rigth could be excluded specialy hand crafted products as glass fish tanks. To make the return you should contact the customer service: info@livingwall.es- Any removal, withdrawal or revocation in implementing the contract of sale should be done by sending the document of withdrawal or revocation annex, below, these general conditions to the seller. On the assumption that the withdrawal or revocation was prior to receipt of the product, the user will contact the seller to exercise its right to withdraw or settle the transaction. Only accept the return of defective items in their original packaging complete and undamaged and without use of it. This requires the user to contact the customer service and detail the reasons for its return. In all cases, provided that the right of repentance is exercised within 14 working days after receipt of the order, the seller will conduct a payment of the bill originally issued and returned to the user the full amount of purchase (excluding expenditure shipping), leaving the responsibility of the user cost of returning the product purchased. The refund shall be paid within 14 days after receipt of the order subject to repayment, less forwarding costs. If a product has reached the user broken, damaged or in poor condition, the buyer has to inform the seller within 24 hours and the seller shall pay the shipping costs and / or collection in his home and restore without additional charges. The seller may terminate the contract before the product is delivered to the user only if they have reason to believe that the means of payment or termination of the purchase were not legitimate or valid. In this case the seller will contact you and you clearly propose any alternative to save the irregularity.



Annex desist and revocation.

Customer Name:

Means of payment:

Date of order:

Proceeds acquired:

Date delivery order:

Today's date:


The undersigned, in accordance with the law that both the existing legislation for this purpose as the paragraph concerning the removal, withdrawal or revocation of the general conditions of hiring Livingwall recognize him, claims that the withdrawal and / or revocation of the order above.

Also in accordance with the provisions in the same section of the general conditions of hiring Livingwall , conducted ship the product under my charge at the address stated in the top of the document and I accept that I be refunded the amount paid in your day to buy the product (excluding shipping costs), without interest and in the same manner in which it made the payment within 10 working days upon receipt of the product and found conditions same by Livingwall .

Fdo. The Client



C.- PRIVACY POLICY 

 In compliance with current legislation governing data protection, informs the user that personal data requested through websites or other means, will be included in the files of those who Livingwall  (the seller) is responsible, and will be processed automatically. In the event that the user provide their data for information on products or services for the seller or any other matter that does not generate a supplier / customer relationship, form data collection will contain a clause authorization whose acceptance will mean giving his full consent to the automated processing of data provided, in accordance with the Data Protection Act. It was deemed to have accepted these conditions by pressing the "send" button which is in the form of data collection, next to the consent clause. The information provided by the user will be used by the seller exclusively for the following purposes:
1) Dispatch newspaper about the store, products and developments. In any case, once the user registered in databases of the seller, can exercise their rights of access, cancellation and opposition at any time, under existing legislation. If you wish to clarify certain points relating to the seller's policy related to users who visit our store, please let us know through the following e-mail address: info@livingwall.es. In the case of purchases made by credit card, the seller may ask the user to additional data, as well as sending a fax photocopies of their identity card and / or credit card.

2) Sending the information requested by the user.
 
Livingwall, complying with the European Data Protection Regulation GDPR, undertakes not to use the data provided by its customers other than to properly handle the requested orders and inform our customers of the periodic promotions that the company will carry out.
 
This information will only be given to companies that collaborate in the provision of the service (such as carriers and suppliers). The data will not be assigned or sold in any other case.
In accordance with current legislation, all Livingwall customers have the right to access, rectify, cancel and oppose their data. In addition, at any time, the client may express his desire not to receive any type of advertising.
 
 
In Livingwall we take very seriously the personal data you provide us when using our services and, for this reason, we are committed to keep them completely safe, to be transparent about the data we collect and to guarantee your rights to manage this information. :
 
Responsible for the processing of your data
 
Livingwall - Fª Martín Gracía VAT number: 25076066V
Tax address: C / Marbella 473, 29130 Alhaurín de la Torre / Málaga
Phone: 639 25 67 53
Email: info@livigwall.es
Delegate Contact Data Protection: info@livingwall.es
 
 
 
Purpose with which we treat your personal data
 
We treat the information you provide us with in order to manage the purchase of products and services available in our online store, the requests for information or offers received through the contact forms on the website and the customer register. As well as to inform our clients of the periodic promotions that the company will carry out.
 
 
 
Time of conservation of your data
 
The data provided will be kept as long as the commercial relationship is maintained, its deletion is not requested by the interested party or during the years necessary to comply with the legal obligations in force. In the case of requests for information, the data will be processed during the time strictly necessary to meet said requests.
 
 
 
The legitimacy for the processing of your data
 
The legal basis for the processing of your data is the consent of the interested party by accepting the privacy policy box when filling in the information of the corresponding form (purchase, contact or registration).
 
 
 
Third parties to whom your information will be communicated
 
The data will be communicated to transportation companies and logistics providers strictly necessary for the supply of the products or services acquired in the store. No data will be transferred to third parties, except legal obligation.
 
 
 
Your rights when providing your data
 
In accordance with current legislation, all Livingwall customers have the right to access, rectify, cancel and oppose their data. In addition, at any time, the client may express his desire not to receive any type of advertising.
 
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
 
The user may exercise the rights referred to above, under the terms and conditions provided in the current legislation by email to info@livingwall.es
 
 
 
 
D. - COOKIES POLICY
 
In compliance with the provisions of article 22.2 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, this website informs you, in this section, about the policy of collection and treatment of cookies.
 
WHAT ARE COOKIES?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.
 
BECAUSE THEY ARE IMPORTANT?
Cookies are useful for several reasons. From a technical point of view, they allow web pages to work more agile, such as storing the data of your session, items in the cart, etc. In addition, help those responsible for websites to improve their services, thanks to the statistical information they collect through them.
 
WHAT TYPES OF COOKIES DOES THIS WEB PAGE USE?
This website uses the following types of cookies:
 
Analysis Cookies: These are those that are well treated by us or by third parties (mainly Google), they allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services that we offer you.

 



E.- INTELECTUAL PROPERTY

Intellectual property rights on the design of the website, its content (photography, literature, audiovisual, etc.). Logos, trademarks, etc.. contained in the websites of the seller are held exclusively by the seller unless indicated under the same ownership differently. The reproduction, distribution, marketing or transformation of such works constitutes an infringement of intellectual property rights of the seller or the owner, and may lead to the exercise of any lawsuits or extrajudicial they may be entitled in exercising their rights.


F. - GUARANTEES

The security of articles sold by the seller is 2 years for individual users as prescribed by law 23/2003 of 10 July Guarantees in the Sale of Consumer Goods.


G. - APPLICABLE LAW AND JURISDICTION

To solve any question at issue arising from this contract or legal act, the parties will be submitted to the Courts of the city of Malaga, waiving their own jurisdiction if another.
The date of these conditions will be to the bill to which it is attached.